Lily Hat
Lily Hat
Lily Hat
Lily Hat
Lily Hat

Lily Hat

Le Hat By Rae Feather

£90

Choose your colour:

Size:
Colour:

A piece for life and every outfit; the Lily Hat made from finely knitted papier which is handwoven by our artisans in Italy. It is very lightweight, rolls and folds easily making it perfect for travelling. Comes with a biodegradable storage case. 

  • Size: 57cm, 59cm
  • Crown Height: 14cm
  • Brim Size: 13cm
  • Composition: Finely Knitted Papier
  • Internal grosgrain band with adjustable drawstring tie inside
  • Comes with a ByEloise hair tie.
  • A lightweight packable hat perfect for travel
  • Handcrafted by artisans in Italy
        We currently offer a 57cm and 59cm Le Hats. All are sized at approximate measurements as they are handmade and size can vary by 0.5-1cm. Nevertheless you will be able to easily adjust the hat from the inside with a drawstring tie. If you need a smaller size, simply pull the drawstring from the inner sweatband and tie a bow to secure it. You have the capacity here to reduce the size by 2cm. 
        We have illustrated a few simple steps to ensure you’re measuring your head properly before purchase. In order to do this you will need a cloth tape measure. It would help if you also had some assistance from another person, just to ensure accuracy. Please note that we measure in centimeters. 

        HOW SHOULD I WEAR MY HAT?
        We’ve listed two options of wearing your hat. It is essential to measure your hat to fit as per your preferred option as there are significant differences. 

        HALO
        The ‘halo’ is placed above your forehead and slightly angled toward the back of the head. 
        1. Place your measuring tape around your head starting at the furthest part of the back of your head. 
         2. Bring the tape measure round to the front of your head and finish just above your hairline. Ensure your tape measure is about 3-5mm above your earlobes on the side.  
         
        TRADITIONAL
        The ‘traditional’ way of wearing your hat is shown below sitting perfectly on the top of your head.
        1. Using your tape measure and starting at the back of your head, place the measuring tape around the back of your head.
         2. Bring the tape round to the front of your head leaving about 3-5mm above your ears and finish in the centre of your forehead or just above your eyebrows.
         
         

         UK and Ireland Delivery

        UK

        CUSTOMER COST

        TIMESCALES  

        Free Delivery for all orders over £150

        £0

        Royal Mail 48HR Tracked

        Delivery Service Standard

        £4.50

        Royal Mail 48HR Tracked         

        Next Day Delivery (Order before 1pm, Monday - Thursday - exc. Monogram Items)

        £6

        Royal Mail 24HR Tracked

        Ireland – Non Personalised Items Next Day delivery

         £7.00

         GLS Couriers

         

        International Delivery

        Delivery costs for Clothing orders are £15 for International orders.

        Baskets are charged at £40 - £50 for delivery dependent on size and destination. Please ensure you check out using the Basket shipping option if you have a basket included in your order.

        Standard delivery is generally sent by Royal Mail or GLS Couriers. Once you have your tracking number from us your delivery can be tracked in your own country by completing this link below.

        Duties and taxes are included for orders in the EU. Please contact us for more information if you are unsure on info@raefeather.com or call 01280734100.

        Packaging

        Baskets and bags are packaged in cotton dust bags and packed in a discreet cardboard box as our standard packaging. Clothing is wrapped in tissue paper and delivered either in a box or tough recycled paper bag. Gift boxes can be purchased separately but are not appropriate for certain sizes of baskets, details are provided on individual product pages where applicable.

        Tracking

        All parcels are trackable once despatched. Details of your dispatch will be received in your shipping confirmation email

        UK RETURNS

        Please note that the service used is Tracked 48 with Royal mail and the cost of £3 will be deducted from the returned item unless you have received a wrong item or your item is faulty.

        VERY IMPORTANT - Please print and include the Downloadable returns form.  Print here.

        Please use the link below and follow the steps to generate your printed returns label or QR code.

        http://www.royalmail.com/track-my-return/create/5282

        Please print your label, attach it to the front of your parcel and send via the Post Office or present your QR code if you do not have access to a printer.

        Please remember to obtain proof of postage and ensure that you enclose your completed Return Note inside your parcel. If you do have access to a printer these details can simply be written down on a piece of paper and placed in the parcel.

        Customers will be responsible for shipping and handling charges to return items (unless items are faulty). We do not take responsibility for the shipping of your item and therefore suggest you use the trackable service above.

        Returning parcels is easy with Royal Mail.  You can arrange a parcel collection from your home, place of work or even a nominated Safeplace for a day that is convenient for you. Simply book your collection for a small fee by visiting https://send.royalmail.com/collect/youritems and follow the process on screen

        If your items are faulty, the original shipping cost and the returns postage will be refunded. If you require any further information please email info@raefeather.com or call 01280 734100.

        Our returns address is below if you would like to use your own postal/courier service to return.

        Rae Feather Returns
        Meteor Space
        Door 21
        7 Corchoney Road
        Cookstown
        BT80 9HU

        RETURNING ITEMS FROM OUTSIDE THE UK

        All overseas customers should send returns to the address below:

        Rae Feather Returns
        Meteor Space
        Door 21
        7 Corchoney Road
        Cookstown
        BT80 9HU

        We do not currently offer free returns to overseas customers, unless your item is faulty or you have received the incorrect items. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties.

        Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

        Here is the downloadable returns form here.

         

        Refunds

        Refunds will be issued onto the original payment card or Paypal account.  Refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. Shipping costs will be excluded from your refund unless the items are faulty or if you have received the wrong item.  Items must be returned to us unused with all tags and original packaging still attached in a clean, unworn condition. For hygiene reasons, we cannot accept returns for earrings unless the product is faulty. Returns that do not meet our policy will be sent back to you.

        Faulty Items

        If your item is faulty on receipt of goods, you can return it for a refund within 30 days from the date you received it. If you have owned the item for more than 30 days, please contact Customer Care directly.

        Other issues with your order

        If you have received the wrong item please email within the 14 Days to advise us and we can exchange or refund. Our normal conditions apply after this period.

        Personalised or Made to Order Goods

        Please note that bespoke or personalised items cannot be changed or returned.  

        Gift Vouchers

        Unfortunately, we are unable to issue refunds on any gift vouchers.

        Jewellery - Earrings

        For hygiene reasons, we will be unable to accept returns for any earrings purchased.

        Skin Care

        We will only accept returns on unopened items, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable. 

        Final Sale and Sample sale Items

        We do not accept returns on Final Sale Items or Items purchased in the Sample Sale.

         

         

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