As is the nature of handmade items, no two pieces are the same. Slight discrepancies in size, shape and finish are to be expected.
Once we have hand painted your initials, this item has your name on it (literally). Therefore, this is a non-refundable and non-exchangeable product.
Please treat your piece with love. Our handcrafted items are delicate; weaves may move and can cause slight chipping.