Batik Dress

Delivery Information

Every order is thoughtfully packed with care for both your purchase and the planet. Your items are first placed inside a protective biodegradable plastic bag, then gently wrapped in soft tissue paper to ensure they arrive in perfect condition.

To make the unboxing experience special, each order is lightly sprayed with Rae’s favourite scent – Molecule 01 by Escentric Molecules, a clean, subtle fragrance. 

Finally, everything is sealed inside a brown, environmentally friendly mailing bag, keeping packaging simple, sustainable, and recyclable wherever possible.

Rae x

United Kingdom
Royal Mail 48 Hour Tracked Delivery — £4.95
Free on orders over £150
Next Day 24 Hour Tracked Delivery — £6.50
Orders placed before 1 pm will be dispatched for next-day delivery.

Ireland
An Post Standard Delivery (1–2 Working Days) — €9.00
Complimentary delivery on orders over €200.

Rest of World and European Union
Worldwide Tracked Delivery — £18.00
Outside EU - Please note that taxes and duties may be payable upon delivery and are the responsibility of the recipient. EU orders are sent at no additional cost.

RETURNS OR EXCHANGES

We want you to be fully satisfied with your order. If, for any reason, you are not completely satisfied, you may return your items within 14 days of receipt for a refund or exchange. Refunds are usually processed within 7 working days of receiving your return.

• Exchanges: We can only offer exchanges for the same product in a different size or colour, and all exchanges are subject to stock availability.

• Outlet, Final Sale & Sample Sale Items: Please note these are non-returnable and non-exchangeable.

• Personalised, Made-to-Order & Earrings: These cannot be returned unless faulty.

United Kingdom Returns

            PLEASE REMEMBER TO INCLUDE THE RETURNS FORM INSIDE THE PARCEL

• A cost of £3 will be deducted from your refund to cover return shipping (unless your item is faulty or incorrect).
• Attach your label to the front of your parcel or present the QR code at the Post Office if you don’t have a printer.

• Always keep proof of postage.

UK Returns Address:
Rae Feather Returns
Tullylagan Country House Hotel
40B Tullylagan Road
Cookstown, BT80 8UP

Ireland Returns

You can return your items free of charge in person to either of our Dublin stores or by post.

Rae Feather – Glasthule
55 Glasthule Road
Glenageary
Dublin, A96 T2K3
Ireland

Rae Feather – Westbury Mall
The Westbury Mall, Balfe Street
Dublin 2, D02 NH29
Ireland
(Inside Westbury Mall, next to The Westbury Hotel)

If returning by post, please ensure the Returns Form is included inside your parcel and we recommend tracking your parcel.

International Returns

Overseas customers are responsible for the cost of returning items, unless the item is faulty or incorrect.

Please mark your package clearly as “Returned Goods” to avoid additional duties or charges.

Returns Address:
Rae Feather Returns
Tullylagan Country House Hotel
40B Tullylagan Road
Cookstown, BT80 8UP

Refunds

• Refunds are issued to your original payment method.

• Please allow up to 10 working days for the refund to appear in your account.

• Shipping costs are non-refundable unless your item is faulty or incorrect.

• Items must be unused, unworn, and in original packaging with tags attached.

• If you’ve received a faulty or incorrect item, please email info@raefeather.com within 14 days with your order number and details so we can resolve this for you as quickly as possible.

Special Notes

• Gift Vouchers are non-refundable.

• Gift With Purchase items must be returned if the full order is refunded; otherwise, their value will be deducted from your refund.

• Skin Care: Only unopened items with hygiene seals intact can be returned.